Consumer disputes
In the event of a dispute, the consumer may resort to the Alternative Consumer Dispute Resolution Entity:
CIAB – Consumer Information, Mediation and Arbitration Center
Operation throughout the national territory, in areas not covered by another arbitration center of regional competence
Rua D. Afonso Henriques, 1
4700-030 Braga
Phone: 253 617 604
E-mail: geral@ciab.pt
Web: https://www.cniacc.pt
More information at the Consumer Portal www.consumidor.gov.pt